Research Has Changed.
So Should Your Sampling.

Premier recruitment platform for reaching savvy consumers from niche markets.

A research manager at her desk, hand to her temple, looking at a laptop list of near-identical respondent profiles

Recruitment is holding your research projects back?

Today’s research is about understanding niche markets, emerging segments and sub-cultures.

Has recruiting right consumers for surveys, focus groups and interviews become your biggest painpoint in marketing research?

Make sure your samples come from where they should belong.

We don’t try to recruit niche consumers from general public channels anymore. Low-incidence consumers have high concentration in their own exclusive communities. We know exactly where to find them. 

Who we are

Your research recruitment partner for real consumers in specialized markets.

Working directly inside and with members from business associations, professional bodies, special interest groups via online and offline communities, we invite savvy consumers who are active in their respective communities.

Our Advantages

Why Innacle

01

Fewer layers, lower cost

Recruitment has traditionally relied on multiple layers of small personal networks to reach a targeted audience, and every added layer adds cost. We reach out to big networks directly, and take the unnecessary layers out.

02

Active members, richer findings

We recruit from business association networks, which attract the active and knowledgeable members of their respective communities. These members contribute more towards the richness and diversity of research findings.

Who We Reach

Trust innacle online to inspire your research insights with active consumers in specialized markets.

01
Business Owners

Principals and decision makers at small and mid-sized Hong Kong companies.

02
Licensed Professionals

Doctors, lawyers and accountants, reached through the bodies they belong to.

03
Technology Experts

Start-up founders with cutting-edge technology innovations.

04
Property Owners and Investors

Owners’ organisations and buyer networks, including recent purchasers.

05
Car Owners

Private car owners and enthusiasts, from recent buyers to the clubs and communities they belong to.

06
High-Net-Worth Individuals

Affluent individuals and families with significant investable assets, and the private services they rely on.

07
New Arrivals

Top Talent Pass holders and new residents settling in Hong Kong.

08
Insurance Holders and Agents

Both sides of the counter: policyholders and the agents who sell to them.

09
Young Generation

Gen Z and young millennials, from students to first-job starters, and what shapes how they spend.

10
Image and Beauty

Celebrity stylists and consumers who spend seriously on how they look.

11
Fashion Followers

Trend-conscious shoppers who follow designers, street style and seasonal drops, and the brands they buy into.

12
Sport and Fitness

Committed amateurs and the clubs and training groups they belong to.

13
Asian Pop Culture

Anime followers, cosplayers and fans who travel for a theme-song singer.

14
Partners Outside Marriage

Couples who share a home and a financial future without a marriage certificate.

15
Pet-First Households

Couples raising pets instead of kids, and the spending that comes with it.

16
Key Opinion Leaders

Creators and influencers with engaged followings, and the audiences that trust their recommendations.

17
Greater Bay Area Visitors

Frequent visitors from Shenzhen, Guangzhou, Foshan, Zhuhai, etc., reached through travel and shopping groups they follow.

18
General Public

Everyday Hong Kong residents across ages, districts and income levels, reached through our wider panel.

What a missing sample costs

Insurance research typically covers 25 to 35 singles, 35 to 45 married. It misses couples who cannot register marriage here but lives together and plans money together.

Non-married couples have same financial protection needs, yet they have been rarely interviewed in research projects because they are considered to be ‘elusive’.

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What a missing sample costs

New immigrants, Mainland students contribute to Hong Kong’s social fabric and economic prosperity.

Cultural and social inclusion for new immigrants bring enormous business opportunities but their needs deserve in-depth exploration.

What a missing sample costs

Ultra high-networths have unique financial burdens; special interviewing skills are required to help them ‘open up’.

While grassroots and middle class pursue wealth accumulation, ultra high-networths work hard to diversify risks and preserve wealth for their future generations.

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Recruitment Process

  1. 01
    Your research brief and recruitment specifications
  2. 02
    Recruitment screener design and client confirmation
  3. 03
    Respondent enrollments and secondary identity checks
  4. 04
    Invitations for online surveys, focus groups or interviews
  5. 05
    Fieldwork and confirmation of interview completion
  6. 06
    Incentive payments in 48 hours upon completion
Stop relying on generic panels. Our links with business chambers, professional associations and consumer groups give direct access to a validated network — from mass markets to corporate leaders.
The member side

Every respondent is an account we can reach again.

Respondents and referrers can easily follow relevant project invitations, track completion status and view incentive payment records on bespoke online platform.

Member app — illustrative view
Innacle member app desktop home
Home
points balance, open surveys and the next payout at a glance
Innacle member app desktop surveys
Survey Record
what is open, what is under review, what has been paid
Innacle member app desktop transactions
Transaction Record
every point earned, and every redemption paid out by FPS

Meet Our Team

Veteran researchers guiding the recruitment, the screening and the judgement behind every project.

Roland Leung

Founder & Senior Research Lead

Edwin Song

Data &

Intelligence

Wing Chan

Founder of

PsyNet

Susana Shar

Research &

Client Solutions

Makiyo Chow

Project & Insights Management

new innovative brand
under datality lab limited & PsyNet

Datality Logo Leaf White Transparent BG

Datality Lab is a research and data science consultancy based in Hong Kong, running fieldwork since 2018 for a growing portfolio of brands across retail, food and beverage, beauty, financial services and entertainment, and has won 30+ grants and awards across Hong Kong and Singapore. On Innacle, Datality Lab runs the research, from study design through to analysis and reporting.

PsyNet Logo

PsyNet is a psychometrics-driven membership network of more than 3,500 members across Hong Kong, with social channels that generate 100,000+ impressions a month among younger audiences. On Innacle, PsyNet sources and recruits respondents, and handles the logistics on every project, from screening and scheduling to making sure the right people turn up.

Testimonials

Reviews from our awesome clients

AIA International Ltd
Benny Ngo Associate Director
Market Research & Insights
AIA International Ltd

Roland is a passionate researcher and he always think of the best approach to our research questions. I have trust in Roland handling some of our most important research projects!

Neo Derm (Hong Kong) Ltd
Carmen Lau Brand Manager
reenex
Neo Derm (Hong Kong) Ltd

Datality Lab enables us to dig deep into customer’s need and provide actionable consumer insight. We are pleased to work with Datality Lab to capture customer insights for business development and communication strategy advancement.

Maxim's Caterers Ltd
Anisa Tio Head of Marketing
Japanese Chain Restaurants
Maxim's Caterers Ltd

I am impressed with the team’s ability to understand our complex business needs. They are able to translate these understanding into research that pinpoint the issues and provide us with clear directions. We will be happy to develop a continuous working relationship with Datality Lab.

Parfums Christian Dior Hong Kong Ltd
Diana Hui Managing Director
Parfums Christian Dior
Hong Kong Ltd

Have been working with Roland for more than 10 years and he always provides good service and suggestion. The tools and methodologies that he suggests enable us to look at our business from a different angle to further improve our performance.

PizzaExpress Hong Kong Ltd
John Lui International Brand &
Marketing Director
PizzaExpress Hong Kong Ltd

Datality Lab’s vast knowledge in insight mining has enabled us to get reacquainted with our target audience. From the use of hi-tech algorithmic research to then the decoding of the consumer mind into usable business recommendations; the team demonstrates utmost balance of professionalism and personal touch.

Ocean Park Corporation
Mannon Wong Business Intelligence &
Analytics Director
Ocean Park Corporation

Datality Lab’s innovative use of emotion recognition in market research has inspired the way we manage our entertainment and guest experiences… We will continue to find ways to work with Datality Lab to promote the use of emotion recognition as we continue our repositioning efforts.

Hong Kong Saxo Markets
Charing Hung Head of Marketing &
Client Engagement
Hong Kong Saxo Markets

I am impressed with the team’s ability to understand our complex business needs. They are able to translate these understanding into research that pinpoint the issues and provide us with clear directions. We will be happy to develop a continuous working relationship with Datality Lab.

Tell us who you need

Start a conversation

Tell us the people you are trying to reach. We will come back with how we would recruit them, how long it takes and what it costs.